All healthcare providers are required to use electronic medical records (EMR) software, but your software should do more than check a compliance box. Electronic medical record software can connect the dots among providers, payors, and patients to reduce errors, improve patient care, and enhance cash flow. Benji is an elegant software solution designed by experts for the specific needs of behavioral health providers.
Who We Serve and Why It Matters
Electronic medical records software isn’t always built with behavioral health clinics in mind. Hansei leveraged 20 years of clinical and financial behavioral health experience to create Benji for behavioral health clinicians, therapists, medication-assisted treatment (MAT) centers, substance use disorder (SUD) clinics, and other community health providers.
Our software is designed to handle your unique workflows, including group therapy notes, ongoing treatment plans, and prescription drug monitoring programs (PDMPs). These features are often clunky, optional add-ons from other vendors, forcing practices to tailor their workflows to their EMR instead of the other way around.
Core Features
Here are a few of the features that help Benji stand out as a medical record software solution:
- Automated charting and templates to save valuable provider time
- Compliant e-prescribing (eRX) tools
- Native integration with labs and orders
- Decision support powered by robust data sets and artificial intelligence (AI)
- Inbox/tasking to organize workflows
- Intuitive patient portal to promote engagement
- Built-in telehealth support
- Exceptional mobile performance
Powerful functionality often comes at the price of ease of use, but Benji provides an intuitive user experience. Providers, payors, and patients will all appreciate the interface:
Benji's Electronic Medical Record Software – A Better Path to Healthcare
Billing-Centric Technology
AI Capabilities that Save Time
Behavioral health providers are dedicated to their patients, not their paperwork. Unfortunately, many clinicians spend too much time staring at screens instead of working with the people who need their care. Benji’s AI capabilities reduce human error while automating repetitive tasks, giving you more time to deliver outstanding patient care.
Benji supports ambient notes to create visit summaries through generative AI, delivers deduplicated data, generates chart summaries, and recommends orders and treatment plans. All of these features are backed by human attestation to promote safety.
Documentation Rules Engine
Interoperability and APIs
A few seconds can make all the difference when a patient is in crisis, and Benji ensures behavioral health professionals have access to the information they need when they need it. Our software connects to Fast Healthcare Interoperability Resources (FHIR) and Health Information Exchanges (HIEs) to consolidate all pertinent data in a single convenient location.
Benji also offers third-party integrations to streamline eRX, PDMP, lab result analysis, and imaging interfaces. Our comprehensive pre-go-live interface testing checklist ensures that the tools your practice uses every day will seamlessly work with your electronic medical records software.
Payor and Compliance-Driven System
Billing and Revenue Integration
Revenue cycle management (RCM) is essential for clinics of all sizes, and Benji combines RCM features with EMR capabilities. Benji maps documentation to medical codes and charge capture, ensuring proper reimbursement for the services you provide. You can also create claims and perform clearinghouse edits directly in our platform, and Electronic Remittance Advice (ERA) from payors is automatically posted for your review. Benji will even streamline your clinic’s denial workflow, helping you identify why claims were denied to recover lost revenue and prevent it from happening again.
The diagram below illustrates the typical claim lifecycle:
Documentation
Coding
Charge Capture
Claim Creation
Clearinghouse Edits
Payor Adjudication
Denials
Appeals
Payment Posting
Security, Privacy, and Compliance
Maintaining patient privacy doesn’t just ensure compliance; it also enables your practice to drive better outcomes since patients feel comfortable sharing sensitive information with practitioners. The Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2 are the most significant regulations in the United States.
HIPAA is a foundational framework for securing protected health information. Benji supports HIPAA compliance through role-based access to patient information, multi-factor authentication (MFA), audit tracking capabilities (who accessed what, when, and why), and secure data encryption at rest and during transit.
42 CFR Part 2 provides stricter protections for SUD treatment records. Benji ensures all clinicians follow disclosure guidelines and documents all patient consent forms, eliminating the confusion of who can see what. Benji’s data residency capabilities also ensure that personally identifiable information (PII) always remains protected.
Implementation, Training, and Support
While there’s always a learning curve when adopting electronic medical records software like Benji, we’ll do everything we can to ease your transition. We start with a transparent implementation timeline consisting of four steps:
- Data migration from your old EMR or paper charts
- Building a customized solution for your workflow
- User acceptance testing (UAT) to verify that the system meets your real-world needs
- Go-live protocols based on your clinic’s unique challenges
Sandbox practice allows you and your staff to gain experience with Benji without jeopardizing real patient data. We provide educational resources on typical customer responsibilities and live, white-glove technical support. Benji also supports a super-user model where select team members are designated as “champions” to train and support peers.
Proven Outcomes
We’re also proud of the relationships we enjoy with our partners:
Integrations and Marketplace
Pricing and Packaging
The EMR industry is riddled with hidden fees, “optional” add-ons that are essential for behavioral health clinics, and predatory contracts that automatically increase the price at set intervals. Benji doesn’t believe in any of that. Instead, we offer transparent pricing with no surprises.
We’re upfront about our contract terms, including service level agreements (SLAs) and uptime requirements. We’ll also tell you the price of optional add-ons like data export support before you sign anything. Most importantly, we’ll patiently explain our pricing models (users, sites, or interfaces) and what’s included in each pricing tier.
Schedule a Demo with Benji Today
Benji is the trailblazing behavioral health sidekick engineered by experts for the unique needs of practices like yours. Our billing-centric technology automates business administration so you can focus on your patients. Our software also assists compliance, boosts patient engagement, and drives better outcomes while stabilizing cash flow. Discover what the best EMR software can do for your behavioral health practice.
Frequently Asked Questions
EMR software is a digitized version of paper patient records, and it typically focuses on recording clinical data for use by one care site. In contrast, electronic health records (EHR) offer a more comprehensive health record designed for sharing between providers. EHR software helps coordinate care between primary care providers (PCPs), therapists, and specialists. Benji is an EMR with EHR features, including interoperability and third-party integrations.
While providers maintain patient data, patients themselves increasingly control how it’s accessed and used. This is especially true for behavioral health practices due to the especially sensitive nature of the information.
Yes, Benji is required by law to meet or exceed all promises we make, including 99.999% uptime and the accountability mechanisms in our SLAs.
Your practice has an obligation to protect sensitive patient data. Benji provides HIPAA-compliant data encryption, role-based access controls, comprehensive audit trails, and secure cloud infrastructure to protect data.
Benji was designed specifically for behavioral health providers. Our software includes flexible group note templates to accurately record group therapy sessions, PDMPs, MFA, and MAT dosing logs, as well as mobile features that allow providers to access medical records as needed.